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BFH Veterinary Physiotherapy respects the privacy of its clients. Data will be handled in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR).

Data is collected from you through filling in the 'Contact Us' or 'Veterinary Referral' forms on our website, or through communication with us over the telephone or via email. Information provided may include, but is not limited to, your name, email address and telephone number. This information is required in order to understand your requirements and for the formulation of a treatment plan tailored to your animal's individual needs.  

Data will be stored for as long as is necessary or as long as required by our insurers (seven years), whichever comes first. Please be reassured that we take sufficient measures to protect your data against unauthorised access and misuse, and we will never release client data to another person or organisation for marketing purposes without client permission.

BFH Veterinary Physiotherapy may also view details of website traffic for marketing and analysis purposes, however this does not identify you individually.  

Although we have taken precautions to ensure that files available for download on this site are genuine, we advise site users to obtain an anti-virus software or similar. BFH Veterinary Physiotherapy accepts no responsibility for third party downloads or downloads provided by third party websites.

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